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Integrated site support services

Choose a single service or a tailored combination — every engagement is shaped around the site, the protocol and the people involved.

Services / At the site

Capable hands where the study happens

Site Coordinators

  • Visit scheduling and participant follow-up
  • Source documentation and electronic case report form (eCRF) entry support
  • Investigator Site File upkeep
  • Preparation for monitoring visits and audits

Clinical Study Nurses

  • Protocol procedures such as vital signs, sampling and ECGs
  • Sample processing and shipment per lab manual
  • Attentive observation of participant wellbeing
  • Accurate, contemporaneous records

External Site Support

  • Extra capacity during start-up or peak workload
  • Continuity cover when site staff are absent
  • Ethics and regulatory document support
  • Query resolution and close-out support
All site-based activities are performed under Principal Investigator oversight and recorded on the study delegation log.

Services / Beyond the site

Specialist support that extends the site’s reach

Home Health Visits

Protocol-defined procedures at the participant’s home — only where protocol, local regulation and participant consent allow, with the same documentation standards as on site.

Direct-to-Patient Logistics

Coordinated delivery of eligible study materials with chain-of-custody records, respecting participant privacy at every handover.

Radiology & Nuclear Medicine

Specialist imaging assessment and reporting support, aligned with the protocol’s imaging requirements.

Pharmacy & Ancillary Supplies

Coordination of study materials and ancillary supplies, with accountability records that support inspection readiness.

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Availability of specialist services depends on geography, protocol and local requirements.